Automatic Bill Payment
If you’re looking for ease and convenience when handling your utility bill, automatic bill payment is a great option for you.
With 2 great automatic bill pay options, you won’t have to worry about getting your bill paid again!
Refer to the bill insert for all the paperless ways to pay!
Credit or Debit Card
Automatically drafted monthly on your bill date
You will receive a copy of your monthly bill with the notation, “Credit Card Draft — Do Not Pay”
Bank Draft
Your checking or savings account is drafted monthly, 1 to 2 days before your bill’s due date
You will receive a copy of your monthly bill with the notation, “Bank Draft — Do Not Pay”
You can set your account up for automatic payment using a:
- Credit
- Debit card
- Bank draft
Automatic bill payment is free of charge
Can be canceled at any time upon request
Online Bill Payment
Pay your bill and view your account activity online via our easy and convenient bill payment system, SmartHub.
Visit our SmartHub page to:
- Enroll in automatic bill payment
- Create an account to access your information
Phone Payment
For your Safety and Security – all payments to electric accounts must be made through the Interactive Voice Response system (IVR) at (800) 552-2622.
This system is available 24/7, 365 days a year
Variable Budget Billing
Take the guesswork out of your budget!
Your utility bill can fluctuate significantly depending on the season, making it challenging to plan. Budget billing can help you offset increased energy costs for:
Cooling during the summer
Heating during the winter
Variable budget billing spreads out energy costs throughout the year to make monthly bills more manageable, and does not have a settle-up month.
What is Variable Billing?
With variable budgets, the base budget is recalculated every month. With this type of budget billing, members will receive a different monthly budget amount for each billing cycle. This makes it more of a levelized billing process instead of a budget billing process. Since a variable budget recalculates every month, members will usually not have a catch-up month.
Member Qualifications
Members with high consumption due to:
- Air conditioning loads (must be in service for 12 months with good payment history)
- Heating loads (must be in service for 12 months with good payment history)
Program Details
Accounts delinquent twice in a budget year will be removed from the program. The budget amount will be based on the current 12-month’s KWH average.
All budget amounts will be adjusted by the same percentage if REMC’s rates increase or decrease
To begin variable billing, contact our office for a written contract.
Prepaid Metering
You can prepay your account using prepaid metering.