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Mobile App FAQs

What is the difference between the Mobile App and the Mobile Web App?

Our Mobile Apps are native Apps that can be downloaded and installed on your compatible mobile device, while the Mobile Web App is a web portal that runs directly in the mobile browser on your smart phone or other mobile device. Both the native Apps and the Mobile Web App give you secure access to maintain your account information, to view your bills and your payment history, to manage your alerts and reminders, and to make payments on one or more accounts directly from your mobile device.

The native Apps also allow you to register your accounts to receive push notifications for account milestones, such as an approaching or a missed due date. Push notifications are not available through the Mobile Web App.

Is my phone supported?
Is the Mobile App secure?
What features does the Mobile App have?
How do I get the Mobile App for my phone?
Do I have to buy the Mobile App?
I have five accounts. Can I see them all in the Mobile App and the Mobile Web App?
Can I make a payment on multiple accounts?
How current is the account information I see in the Mobile App?
How do I view my bill through the Mobile App?
How do I sign up for push notifications? What if I want to receive push notifications for multiple accounts?
How do I find your offices and payment locations? Do I have to log in first?