Why did a repair vehicle pass by my house without stopping?

If your power is out, you may see a utility vehicle drive by your house without stopping. There are several reasons why this might be the case:

  • The crew may be en route to a location where immediate attention is required.
  • They may need to inspect equipment along your main line before returning to your road,
  • They may need to return to the warehouse for additional supplies.
  • Crews repair damage to parts of the system that bring power to the greatest number of customers first before handling problems at individual homes.