Billing

Online Bill Payment

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Automatic Bill Payment

Bank Draft Program


Kankakee Valley REMC offers an automated bill payment plan which is handled through the ACH process (Automated Clearing House). This is a process whereby the information concerning your bill payment is electronically transmitted to our bank for processing and payment of your monthly electric bill.

Your checking or savings account is charged a day or two before the due date, thereby eliminating the need for you to send us a check or come into the office to pay your electric bill. This also gives you the assurance that your bill is always paid on time and you will not have any late fees assessed if you forget to pay, or the possibility of the payment being lost in the mail.

Once we have received the information we need from you concerning your checking or savings account, bank routing numbers, and your account has been preauthorized (verification of your account number and bank routing number through ACH), your monthly electric bill will be paid automatically. There are no fees charged to you for this service. You may cancel your participation at any time upon written notice to the REMC.

You will continue to receive a monthly bill so you can enter this transaction into your personal checking/savings account. Your bill will have the wording "Bank Draft -- Do Not Pay" on it.

The "Authorization Agreement" may be obtained by calling the REMC office during regular business hours or clicking on the link below. Just complete the agreement and return it along with your "VOIDED" check to allow us to obtain the necessary information to set up your account for drafting.

Click here to download the bank draft authorization form (pdf)

Credit Card Payment Program


Kankakee Valley REMC offers an automated bill payment plan, which is handled through the our credit card company. This is a process whereby the information concerning your bill payment is electronically transmitted to our credit card company for authorization and payment of your monthly electric bill.

Your credit card or debit card is charged on the due date of your bill, this gives you the assurance that your bill is always paid on time and you will not have any late fees assessed if you forget to pay.

You will continue to receive a monthly bill for your records. Your bill will have the wording "CREDIT CARD DRAFT – DO NOT PAY" on it.

Once we have received the information we need from you concerning your credit card or debit card, your monthly electric bill will be paid automatically. There are no fees charged to you for this service at this time. You may cancel your participation at any time upon written notice to the REMC.

The "Authorization Agreement" may be obtained by calling the REMC office during regular business hours or clicking on the link below. Just complete the agreement and return it to our office.

Click here to download the Credit Card/Debit Card Drafting for Electric Bill Payment Form (pdf)

Budget Billing Available

Electric Bills Throwing You For a Loop??

Whether it's heating in winter or air-conditioning in summer, you can benefit from Kankakee Valley REMC budget billing program.

Budget billing balances your bill payments. The bill will be based on the average consumption for the most recent 12 months usage, and the amount will be the same each month.

The benefit to you will be to prevent extreme fluctuations in your electric bills because of seasonal increases or decreases in power used. You will continue to pay the same rate as all other members.

In Fairness to all members of the cooperative, a fair but strictly controlled procedure will be followed:

• Members with high consumption due to air conditioning loads must be in service for 12 months prior to October 15 to quality for the program. Members with high consumption due to heating loads must be in service for 12 months prior to May 1 to qualify for the program.
• A Member's account will be removed from the budget plan if delinquent twice in a budget year.
• The Budget Amount will be based on the previous 12 months KWH average.
• Budget billing may be adjusted quarterly if a usage change occurs.
• Yearly "Settle-Up-Month" will be in October for air conditioning load Members and May for heating load Members.
• If the REMC's rates increase (or decrease), all budget amounts will be raised (or lowered) by the same percentage.
• A Written contract must be signed with the REMC. The Member receives a copy.

Understanding Your Electric Bill

What is the customer charge?

This is a monthly charge based on the cost of maintaining the service lines and meter at the customer's building and other operational expenses for the cooperative, such as reading meters, accounting, and other business functions for the operation of the cooperative.

What is energy charge?

This is the measurement of the amount of electricity supplied during the billing cycle and it is expressed as kilowatt-hours or kWh. Ten 100 watt light bulbs burning for one hour will consume 1,000 watt hours (10 x 100) or 1 kilowatt hour.

An electrical meter for each customer measures the amount of energy used in kWh between meter readings.

This reading is very much like the odometer on a car, which measures miles traveled.

What is a power cost adjustment?

This charge is the difference between the actual cost of producing a kilowatt-hour and KVREMC's base rate.

The power cost adjustment allows KVREMC to adjust for minor fluctuations (usually fractions of a cent) in the wholesale cost of power. These adjustments reflect changes in fuel costs, generation mix and the market prices for electricity.

Why is a deposit required to connect my service?

KVREMC may request a refundable security deposit, much like landlords request deposits on rental properties, because a new member is requesting credit from us. Members pay for power after it is consumed.

When an individual first applies for service, the required deposit is based upon his overall credit score. KVREMC is not an expert in credit; so, we rely on the expertise of the credit bureau.

We do not obtain a detailed credit report, only the recommendation from the bureau as to the appropriate amount to request from that particular individual.

The deposit is based on the individual’s income/debt ratio. If a member asks that we not perform a credit check, the maximum deposit will be required.

Are there other times when a deposit may be required?

A deposit may also be required at the time of delinquent disconnect.

When a service is disconnected for non-payment, it is likely that 2 ½ months of power has been used for which we have received no payment. If a member allows his account to be disconnected for non-payment, we will review the usage history of his service, and a deposit equal to 2 ½ times the average monthly bill will be required.

At any time, the entirety of the security deposit may be refunded as outlined above.